Privacy
Privacy Policy
Effective March 16, 2026
LoopMastering needs some account, upload, and device information to turn your files into mastered audio and keep the service working.
This page explains what we collect, how we use it, what we share, and what choices you have.
What we collect
We collect the information needed to run the service, protect it, and deliver your masters.
- Account data such as your name, email address, profile image, and login/session records.
- Optional sign-in data from providers like Google when you choose that login path.
- Upload and job data such as filenames, file type, file size, processing status, previews, mastered files, and delivery files.
- Technical and security data such as IP address, hashed IP data used for rate limiting, browser/session metadata, and basic request information.
Cookies and device storage
We currently use storage that helps the app function, not a marketing tracker stack.
- An essential guest cookie keeps guest jobs tied to the same browser.
- localStorage stores resumable upload records and the latest job reference.
- sessionStorage stores pending download intent while you move through sign-in.
- IndexedDB can store a file handle when your browser supports resumable uploads that reopen the same file.
How we use information
- To create accounts, sign users in, and keep sessions working.
- To upload audio, run mastering jobs, generate previews and delivery files, and let you download them.
- To prevent abuse, enforce rate limits, investigate errors, and keep the service reliable and secure.
- To provide support, respond to requests, and improve day-to-day product operations.
When we share information
We do not sell your personal information or your uploaded audio.
- We may share data with service providers that help us host, store, process, secure, or support the product.
- If you use social sign-in, the relevant auth provider helps handle that login flow.
- If billing is enabled in the future, payment processors will handle payment-related information.
- We may disclose information when reasonably required for legal compliance, fraud prevention, or protection of users, rights, and systems.
Retention
Guest uploads and guest jobs expire after the configured guest retention window, which is currently 7 days by default.
Signed-in jobs and mastered files stay available until you delete them or we later change the retention policy.
Account, session, billing, backup, and security records may be kept for as long as reasonably needed for operations, compliance, or abuse prevention.
Your choices
Signed-in users can currently delete mastered songs from their account. If you want help with broader privacy, access, correction, or deletion requests, use the Contact Us link in the footer.
- Privacy and account requests can be sent through the Contact Us link in the footer.
- We may need to verify your identity before acting on a request.
- We do not currently offer a self-serve account deletion or full data export tool.
Children
LoopMastering is not intended for children under 13. If you believe a child has provided personal information through the service, contact us and we will review the situation.
Changes and contact
We may update this policy as the product, billing, or legal requirements evolve. When we do, we will post the updated version here with a new effective date.
Questions, privacy requests, or support issues can be sent through the Contact Us link in the footer.